Anchor Audio

Extended Lithium Ion Battery Warranty


With the introduction of our new Lithium Ion batteries, Anchor Audio now offers a four-year battery warranty with the option to purchase an additional two-year extended warranty.

Now your battery warranty can match the six-year warranty of your Anchor Audio portable sound or PA system. With the extended battery warranty, Anchor Audio offers the longest battery warranty on the market!

How does it work
How does it work?

The Anchor Audio Extended Battery Warranty covers and replaces defective Lithium Ion batteries.

If you are experiencing battery issues, call the Anchor Audio Technical Support team to help troubleshoot. If unsuccessful and under warranty, they will issue you a Return Merchandise Authorization (RMA) number. Once you ship your product back to Anchor Audio with the RMA number clearly noted on the box, we will diagnose your unit to determine if it is a battery issue or unit malfunction.

The Anchor Audio Repair Team will replace and repair any necessary issues at no charge then ship the product back to you.

How do you know if your battery is defective?
A battery is considered defective when it is less than 60% of its original capacity, which equates to 4.5-amp hours or less for the Bigfoot, Beacon, Liberty, and Go Getter and 2.7-amp hours or less for the MegaVox and Acclaim.

Cost

The Extended Battery Warranty is significantly less expensive than purchasing new batteries for non-warranty units. See the estimated battery replacement comparison costs below:

Battery Replacement Costs
Product Non-Warranty Extended Warranty
Bigfoot $355 + round trip shipping $150 + one-way shipping
Beacon $265 + round trip shipping $100 + one-way shipping
Liberty $265 + round trip shipping $100 + one-way shipping
Go Getter $175 + round trip shipping $50 + one-way shipping
MegaVox $175 + round trip shipping $50 + one-way shipping
Acclaim $175 + round trip shipping $50 + one-way shipping

Prices do not reflect shipping costs. With non-warranty battery replacements, the customer pays round trip shipping. With warranty battery replacements, the customer pays shipping to Anchor Audio, and Anchor Audio pays return shipping.

How do I sign up?

For worry-free battery replacement...

Call us today to purchase your Extended Battery Warranty.

800.262.4671

Information needed:

  • Product serial number
  • Receipt of purchase

Terms and Conditions

  • Extended warranties must be purchased within 30 days of product purchase.
  • Each extended warranty purchase is valid for one serialized unit.
  • Extended battery warranty must be purchased directly through Anchor Audio, Inc. – not its affiliates or authorized dealers.
  • Warranty extension is valid for an additional two years after the initial four-year battery warranty is completed.
  • Batteries must be replaced by Anchor Audio.
  • Customer is responsible for shipping the product to Anchor Audio. Upon completion, Anchor Audio is responsible for shipping the unit to the customer.
  • Anchor Audio product must be purchased through an authorized Anchor Audio dealer.
  • A battery is considered defective when it is less than 60% of its original capacity, which equates to 4.5-amp hours or less for the Bigfoot, Beacon, Liberty, and Go Getter and 2.7-amp hours or less for the MegaVox and Acclaim.
  • To make a warranty claim, a valid serial number must be provided.
  • Anchor will not perform any warranty repairs on units received that do not match the serial number provided at the time when the RMA# was issued.