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Q&A: AnchorLink

Apr 26, 2019

Whether you are already using a new Series 2 product, or you’re still shopping for your perfect sound system, questions are bound to pop up, so we are going to focus on the questions surrounding AnchorLink. In an effort to make everyone’s lives easier, we’ve put together a list of the most frequently asked AnchorLink questions, all in one place. Don’t be shy, be sure to let us know if you have a question you don’t see answered below!  

AnchorLink FAQ: 

-      What is AnchorLink?

AnchorLink is Anchor Audio’s wireless platform that is featured in all of products that have wireless microphone capability, which includes the Bigfoot 2, Beacon 2, Liberty 2, Go Getter 2, MegaVox 2, MiniVox, AN-Mini, AN-1000X+, AN-130+, CouncilMAN, and Acclaim 2. It operates on the 1.9 GHz wireless frequency range that allows for a seamless, interruption-free wireless performance with Automatic Frequency Hopping. Plus, now you only have to pair the microphone to your unit once because the unit will remember your microphone and/or belt pack transmitter when you use your system again in the future. Mute and volume control on the microphone and belt pack allow you to continue your performance or event without having to go back and forth to the unit to adjust volumes.  

-      What is the wireless frequency and range of AnchorLink?

AnchorLink transmitters operate on the 1.9 GHz wireless frequency range. To ensure a clear signal with zero interference, the receiver will automatically change frequencies to a clear channel without disruption. AnchorLink microphones and belt packs have a wireless range of 300’ or more in ideal conditions.


-      Why did Anchor Audio choose the 1.9 GHz frequency range?

This frequency band is relatively open which give us less interference. This band also works very well with the 900 MHz range meaning it won’t interfere with our Anchor AIR transmission.  

-     Doesn’t it have less wireless range than the 500 MHz?

Technically, yes, but we were able to put more power in the transmitters allowing longer transmission range. The 1.9 GHz transmitters also send out the information multiple times reducing drop out over extended range. A digital signal instead of an analog means also dropouts are less likely.  

-      If I am traveling or purchasing my unit for use outside of the US, does Anchor Audio offer specific wireless frequencies for my area?

Yes! We offer the following three variations

US: 1921 MHz – 1928 MHz

Europe: 1881 MHz – 1897 MHz

Japan: 1881 MHz– 1902 MHz

-      How do I connect my AnchorLink mic to my sound system?

To pair your AnchorLink wireless microphone or belt pack, simply turn on your Anchor Audio sound system. Then, turn on the sound system’s microphone receiver and hold the pairing button until the green light flashes. Next, turn on the wireless microphone (WH-LINK) or belt pack (WB-LINK) and hold the mute button until its red light turns off. Release the mute button then hold the mute button again until the microphone or belt pack’s green light flashes. The microphone is paired when the green light is solid. 

-      Can I connect one wireless mic to multiple systems?

Because of the automatic frequency hopping feature, your wireless microphone or belt pack will only connect to one system at a time. If you need more sound coverage, the Anchor AIR feature will wirelessly connect an unlimited number of units.

-      Do I need to pair my microphone with my Anchor Audio system for each use?

You only need to pair your mic to the receiver one time. That mic will then be paired to that unit until it is unpaired. After you first pair your mic to the receiver, all you have to do is turn on your PA system and the mic, and the two will automatically sync together.
 
-      Can I use multiple mics?

In an effort to simplify our systems and meet the needs of our customers, AnchorLink wireless microphone receivers can pair two microphones per receiver. Every unit that includes one wireless receiver (U2) can connect up to two wireless mics, and every unit that includes two wireless receivers (U4) can connect up to four wireless mics.

-      Can I control the volume on AnchorLink microphones and belt packs?

Yes! The new WH-LINK and WB-LINK feature both volume and mute buttons, so you can mute and even adjust the volume of the microphone or belt pack to fit your setting. 

-      What kind of batteries does my microphone use? How long does it last?

The WH-LINK and WB-LINK use two standard AA alkaline batteries. The batteries last 8 – 10 hours of continuous use. The LED on the handheld microphone and belt pack will start to flash when it has about 1 hour of battery life left. We suggest keeping some extra batteries with you for easy on-site battery replacement. Always better to be prepared! 
 
-      Does my AnchorLink mic and/or belt pack have a warranty?

Anchor Audio guarantees AnchorLink microphones and belt packs for up to two years. 
 
-      Can I use other brand’s wireless mics with AnchorLink?

In order to achieve zero interference, we designed AnchorLink to perform outside of other wireless microphones, so AnchorLink wireless platform is specifically designed to work with Anchor Audio products only.

-     Can I use my Shure or Countryman mic element with the belt pack?

As long as it has a 3.5mm connection you may use the mic, but it is not optimal or guaranteed. We put specific filters in our mics to optimize its performance and ensure there is no bleed over from the cables into the wireless transmission.

-      Are AnchorLink microphones compatible with older Anchor Audio systems?

No. AnchorLink operates on a different wireless frequency range than older Anchor Audio units. If you are unsure what wireless frequency your sound system uses, contact our Technical Support team at 800.262.4671 ext. 772 for assistance.

-      How do we avoid interference? Can I change the channel of the wireless if I am experiencing interference?

Interference should not be an issue. Our new wireless has an auto frequency hopping program which changes the channel for you when interference is detected. To help ensure you have a clear transmission, make sure you have a clear line of sight from your microphone to your sound system, and your body is not an obstacle if you are using a belt pack. 
 
-      Are the mics unidirectional or omnidirectional?

All are unidirectional including: WH-LINK, EM-LINK, HBM-LINK, CM-LINK, and LM-LINK

-      I have an old 6000 system. Can I replace the old wireless receiver with the new wireless receiver?

We have a wireless upgrade program available for units with the 600MHz range built in and that are still under the 6 year warranty. If you would like to upgrade, there is a small fee and we install a new panel, wireless receiver and Lithium Ion batteries into your system.

-      What mics are available in the packages?

Packages come with the choice of or mixture of a handheld mic (WH-LINK) and/or hands-free belt pack (WB-LINK) with a headband (HBM-LINK) and lapel (LM-LINK) mic elements. If you’d prefer a different mic element with your WB-LINK, you may choose that option, but only one mic element will be included.