How To: Troubleshoot UHF wireless microphone problems
March 4th, 2008Not quite sure what to do when you experience a lack of audio or too much interference when speaking into your Anchor microphone? The following should help you quickly troubleshoot the situation and solve any UHF wireless problems you encounter.
The first thing to check when a microphone problem arises is the condition of your microphone. If you have a handheld microphone, check to see if one of the RX lights on the main unit illuminates when your microphone is turned on. The RX lights are located on either side of the channel selector switch. If either of the RX lights turn red when your microphone is on, but no sound comes out of the system when you speak, you probably have a defective handheld microphone or mic element. If this is the case and you’re using a belt-pack with a hands-free microphone, try wiggling the wires on the mic element. If you get a crackling sound when wiggling the wires, then the belt-pack is most likely defective. In the case of a defective microphone or belt-pack, please contact Anchor Audio for assistance and repairs. However, if you are getting an RX light and audio, but the system has static or cuts in and out inconsistently, it may be that you have radio interference.
You’ve probably tried more than one of the 16 frequencies to get around your interference problem already. However, if you have not, you will find some frequencies are already used in your area. Cycle through all 16 frequencies on the system with your microphone off and note if any of the RX lights illuminate. You want to avoid the channels where the RX lights turn on. Next, with the microphone and system on the same channels, turn your microphone on then off and listen for any static sounds. If you hear static then these channels are also being used and are not available. The silent channels are the ones with the most optimal performance. With 16 different frequencies to choose from you shouldn’t have problem finding a clear channel and once you have found a completely quiet channel, you should have a line of sight range of about 150 ft. with your wireless microphone. If you still experience problems with your microphone, contact us for more information and repair procedures.
